Data Security

Goo 111 Privacy Policy — your data is completely safe with us

This privacy policy clearly explains how your personal data is collected, stored, and kept secure at goo 111. Your privacy is fully protected when you're with us.

Last updated: 1 January 2026
GDPR Compliant
Our commitment
Your Data Is Never Sold
SSL 256-bit encryption
Right to Erasure
Transparent Cookie Policy
24/7 data protection team

01. Introduction & Scope

Welcome to goo 111. This privacy policy provides a full account of how your personal data is handled when you use our website and related services.

Goo 111 believes your privacy is a fundamental right. That's why we are always transparent about what information we collect and why. This Privacy Policy has been developed in accordance with international data protection standards.

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This Privacy Policy applies to all goo 111 services — including website browsing, account registration, betting activities, payments, and customer support.

Applicability

By accessing the goo 111 website or using any of our services, you automatically agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

02. What Information We Collect

Goo 111 only collects the information strictly necessary to provide you with the best possible service. Collecting excessive or unnecessary data goes against our policy.

Information Provided Directly

The following information may be collected when you register or use services on goo 111:

  • Full Name & Date of Birth (for age verification)
  • Email address and mobile number
  • Residential Address & Nationality
  • Copy of national ID card, passport, or driving licence (for KYC verification)
  • Payment Information — bKash/Nagad/Rocket number or bank account details
  • The content of messages sent via live chat or email

Automatically collected data

The following information is collected automatically to enhance your browsing experience:

  • IP Address & Device Type
  • Browser type and operating system
  • Visit time, page views, and navigation patterns on the website
  • Referral source (how you arrived at goo 111)
  • Cookie & Local Storage Data
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Goo 111 never stores your full payment card number or bank password. Payment information is always handled through secure encryption.

Data Collection Summary

Data Type Reason for collection Mandatory
Name and date of birth Identity verification and age confirmation Yes
Email & Mobile Account communications and security alerts Yes
Identity Document KYC & Anti-Money Laundering Yes
Payment Information Processing deposits and withdrawals Yes
IP & Device Information Fraud Prevention & Security Automatic
Cookie Data Personalized Experience Optional

03. How we use your data

Goo 111 uses your information only for specific, legitimate purposes. Below we explain what data is used for and why:

Primary Purpose

  • Account Management: Managing registration, login, password resets, and account security.
  • Payment Processing: Processing deposits, sending withdrawals, and verifying transactions.
  • Gaming Services: Storing betting history, results, and account balance.
  • Customer Support: Resolving your issues and providing support.
  • Legal obligations: Meeting AML, KYC, and regulatory requirements.

Secondary Purpose

  • Sending you relevant promotions and offers based on your preferences.
  • Analysing usage patterns to improve platform services.
  • Detecting fraud and suspicious activity.
  • Ensuring the functionality of responsible gaming tools.
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Goo 111 will not send you promotional emails without your consent. You can opt out of marketing communications at any time.

04. Data Sharing & Disclosure

Goo 111 never sells your personal data. However, certain information may be shared in the following limited circumstances:

  • Payment Processors: To process transactions with payment partners such as bKash, Nagad, and banks.
  • Identity verification service: With licensed verification agencies for the KYC process.
  • Legal Authorities: In response to a court order or a legal demand from a regulatory authority.
  • Technology partners: With hosting, analytics, and security service providers bound by strict confidentiality agreements.

Every third party that goo 111 shares data with is bound by a confidentiality agreement and a data processing agreement. Should any partner misuse your data, goo 111 will terminate that relationship immediately.

05. Cookie Policy

Goo 111 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use

Cookie Type Purpose Duration
Essential Cookies Maintaining Login Sessions & Security Deleted at end of session
Functional Cookies Remembering Language & Preferences 1 year
Analytics Cookies Understanding how the site is used 2 Years
Marketing Cookies Showing relevant advertisements 90 Days

You can disable cookies through your browser settings. However, disabling essential cookies may cause certain site features to stop working.

06. Data Retention Period

Goo 111 does not hold your data beyond what is necessary. Once legal retention obligations have been met, your data is securely deleted.

  • Active Account: All data is retained for as long as your account remains active.
  • Closed accounts: Data is retained for up to 5 years after account closure for legal compliance.
  • Payment Records: Retained for up to 7 years in accordance with financial regulations.
  • Cookie Data: As per the expiry period of the respective cookie.
  • Support Messages: Deleted 3 years after the issue is resolved.
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If you request account closure, goo 111 will delete any data not required to be retained under legal obligations within 30 days.

07. Security measures

Goo 111 uses industry-leading security technology to protect your data. Our security infrastructure is regularly audited and updated.

  • 256-bit SSL/TLS Encryption: All data transfers are secured with the highest level of encryption.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall and DDoS protection: Servers protected against external attacks.
  • Regular Security Audits: Regular audits conducted by independent cybersecurity experts.
  • Encrypted Database: All stored data is kept in fully encrypted form.
  • Access Controls: Only authorised staff can access data on a need-to-know basis.
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Always keep your password private. No goo 111 staff member or representative will ever ask for your password or PIN. If anyone does, it's a scam — report it to support immediately.

08. Your Data Rights

Goo 111 respects your data rights. Under international privacy laws, you have the following rights:

Right to Access

You may request to know what information we hold about you and receive a copy of it.

Right to Rectification

You may request corrections to any information we hold about you that is inaccurate or incomplete.

Right to deletion

You may request deletion of your data unless we are required to retain it by law.

Right to Restrict Processing

In certain circumstances, you may request that the use of your data be restricted.

Right to Portability

You have the right to download your data in a standard, portable format.

Right to Object

You may object to the use of your data for marketing or any specific purpose.

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To exercise any of your rights, email us at support@goo111.biz. We are obligated to respond to your request within 30 days.

Why goo 111 Is Trusted

Our Commitment to Protecting Your Privacy

Goo 111 is committed to protecting your data — not just in words, but in practice.

Military-Grade Encryption

Goo 111 uses 256-bit AES encryption — the same standard employed by banks and government agencies. Every transaction and piece of personal data you share remains fully encrypted at all times.

Transparent KYC Process

Our identity verification process is fully transparent. You will always be informed upfront — what information is required, why it is needed, how long it will be retained, and how it will be used. There are no hidden procedures.

Fraud Prevention Measures

Goo 111's advanced fraud detection system operates around the clock. Any unusual activity triggers an immediate alert and the account is secured without delay.

Your data is never sold — ever

Our business model does not rely on selling your data. goo 111 strictly prohibits the sale or rental of your personal information to any third party.

Your data, your control

From your account settings, you can update your marketing preferences, download your data, or request account deletion at any time. Full control stays with you.

Dedicated Privacy Support

Goo 111's dedicated privacy team is available 24/7, seven days a week, for any privacy-related questions or concerns. Reach us via email or live chat.

09. Third-Party Services

The goo 111 website may integrate certain third-party services, each of which operates under its own privacy policy.

  • Payment Gateway: bKash, Nagad, and banking partners operate under their own respective policies.
  • Analytics Tools: Used to understand website performance; all data is anonymised.
  • Live Chat: The customer service platform uses your information solely for support purposes.
  • Game provider: Licensed gaming companies can only access gaming-related data.
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Goo 111 works only with trusted, licensed third parties. Strict data processing agreements are in place with every partner.

10. Contact & Complaints

If you have any questions about this privacy policy or wish to make a request regarding your data, please contact us.

Email contact

Support@goo111.biz
Typically responded to within 24 hours

Live chat support

Available 7 days a week, 24 hours a day
Ideal for immediate assistance

If this privacy policy changes, we will notify you at your registered email address and post a clear notice on the website. For significant changes, 30 days' notice will be given before they take effect.

Secure Platform

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Your data is fully protected at goo 111. Register today and experience Bangladesh's most trusted betting platform.

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